Dialpad

Brand Details

Type: Product

Description: Dialpad is a cloud-based business communications platform that uses artificial intelligence (AI) to improve efficiency and streamline workflows. It integrates voice calls, video meetings, messaging, and collaboration tools into a single application, accessible from desktops, mobile devices, and even through a web app in Chrome. Key features include Unified Communications, AI-Powered Features such as call transcriptions, real-time assistance, call summaries, sentiment analysis, and objection handling; Call Management features such as voicemail transcriptions, interactive voice response (IVR), automatic call recording, and international calling and texting; Meeting Functionality allowing scheduling meetings directly from calendars and joining meetings with a single click; Contact Center Capabilities enabling global deployment accessible from any device; Sales Support providing real-time recommendations and insights; Customer Experience Enhancement tools and analytics; and Platform Accessibility via desktop and mobile apps, Chrome extension, and a web app.

Website: https://dialpad.com