ZenDesk

See every discussion that mentions ZenDesk

Brand Details

Type: Product

Description: Zendesk is a customer service and sales platform. It provides software-as-a-service products related to customer support, helping businesses manage customer communication and support processes across multiple channels in one place. It offers tools to provide personalized support, automate workflows, and improve response times.

Website: https://zendesk.com

Mention Analytics

Total Mentions: 60

Subreddit Mentions:

Positive Mentions: 40

Negative Mentions: 8

Sign up to filter, search, and track the sentiment of all brand mentions for ZenDesk over time.

PositiveBusiness Advice

💬 28 comments

⬆︎ 208 upvotes

The post references Zendesk raising prices and seeing increased demand.

Found in /r/SaaS/
NeutralBusiness Advice

💬 17 comments

⬆︎ 18 upvotes

Mentioned as a tool used in the experiment, without a strong positive or negative sentiment.

Found in /r/SaaS/
NeutralGeneral Discussion

💬 3 comments

⬆︎ 1 upvotes

Mentioned in the original post as an example of a ticketing system with many features.

Found in /r/SaaS/

May 13, 2025

Built a macOS app to track business metrics (with confetti for every new Stripe sale 🎉)

NeutralGeneral Discussion

💬 3 comments

⬆︎ 1 upvotes

Mentioned as an example for customer support integration.

Found in /r/indiehackers/

May 10, 2025

Any recommendations for training on interviewing and/or prioritizing?

PositiveCareer Advice

💬 8 comments

⬆︎ 4 upvotes

Mentioned as a potential training resource.

Found in /r/LawFirm/

May 8, 2025

The Irreplaceable Human Touch: In an AI-Dominated SaaS World, What Truly Sets You Apart?

PositiveGeneral Discussion

💬 4 comments

⬆︎ 1 upvotes

Provides thorough customer support tools that emphasize personal connection.

Found in /r/SaaS/

May 2, 2025

So many simillar/exactly same SaaS products, I don't understand how the market works?

PositiveGeneral Discussion

💬 4 comments

⬆︎ 1 upvotes

Mentioned as a customer support tool which is a positive association.

Found in /r/SaaS/

Apr 30, 2025

How I Created Perfect Wiki and Reached $250K in Annual Revenue Without Investors

NeutralBusiness Advice

💬 19 comments

⬆︎ 23 upvotes

Mentioned in a comment as an alternative to Perfect Wiki, but is not the subject of the post.

Found in /r/EntrepreneurRideAlong/

Apr 23, 2025

What’s one thing you did that helped you reduce support load without hiring?

NeutralBusiness Advice

💬 3 comments

⬆︎ 1 upvotes

Mentioned as a tool that can guide streamlining user engagement in social platforms.

Found in /r/SaaS/

Apr 16, 2025

Best Customer Support Software? Last one gave me multiple headache

NegativeSoftware Recommendation

💬 14 comments

⬆︎ 17 upvotes

The original poster mentioned the UI was clunky and the automation setup was a nightmare.

Found in /r/SaaS/

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