Hotels.com

See every discussion that mentions Hotels.com

Brand Details

Type: Brand

Description: Hotels.com is a global online travel agency (OTA) that allows users to book hotel rooms online and by phone. They offer a wide selection of hotels, B&Bs, condos, and other lodging options in approximately 19,000 locations worldwide, listing over 325,000 hotels. In addition to hotels, they also offer flights and vacation packages. They also have a loyalty program called Hotels.com Rewards where customers earn stamps for each night stayed at eligible properties; after accumulating 10 stamps, a free reward night is granted. The reward night value is based on the average cost of the 10 stays.

Website: https://hotels.com

Mention Analytics

Total Mentions: 21

Subreddit Mentions:

Positive Mentions: 14

Negative Mentions: 4

Sign up to filter, search, and track the sentiment of all brand mentions for Hotels.com over time.

NeutralGeneral Discussion

💬 18 comments

⬆︎ 1 upvotes

Mention of Hotels.com as a booking platform.

Found in /r/travel/
NeutralGeneral Discussion

💬 5 comments

⬆︎ 1 upvotes

Mentioned as a reservation site.

Found in /r/travel/
PositiveGeneral Discussion

💬 11 comments

⬆︎ 4 upvotes

Mentioned as a used website for booking hotels. Has top status.

Found in /r/travel/

Apr 28, 2025

Hotels.com date change?

NegativeGeneral Discussion

💬 15 comments

⬆︎ 0 upvotes

The user is having a negative experience with Hotels.com, struggling to change their booking dates and feeling like they're dealing with a scam.

Found in /r/travel/

Apr 4, 2025

Rotorua Hide Away Lodge refusing to refund me over $900 after verbally agreeing to

NegativeGeneral Discussion

💬 51 comments

⬆︎ 4 upvotes

Customer service issues, refusing refund.

Found in /r/newzealand/

Apr 4, 2025

Traveling within the USA, best hotels?

PositiveGeneral Discussion

💬 46 comments

⬆︎ 0 upvotes

Can use the app to filter to get what you want.

Found in /r/travel/

Mar 27, 2025

Anbefal et hotel-loyalitetsprogram, der giver mening for danske rejsende?

PositiveSoftware Recommendation

💬 10 comments

⬆︎ 0 upvotes

One of the comments recommends hotels.com as a program that gives 10% cashback for private bookings.

Found in /r/dkfinance/

Feb 23, 2025

Worst display of bad luck with travel. Can you top it?

NegativeGeneral Discussion

💬 10 comments

⬆︎ 0 upvotes

The user had a negative experience booking a hotel through hotels.com and had issues with their cancellation policy when using a free night.

Found in /r/travel/

Feb 22, 2025

Agoda.com charged me 300$ but I never used them, and now I can’t find out how to get in touch with them.

PositiveGeneral Discussion

💬 35 comments

⬆︎ 14 upvotes

User mentions using hotels.com as an alternative to Agoda, although they haven't been able to resolve the issue.

Found in /r/travel/

Feb 18, 2025

Hotels.com vs Booking.com - which has the most listings?

PositiveGeneral Discussion

💬 7 comments

⬆︎ 0 upvotes

The user is comparing this to booking.com to find the most listings.

Found in /r/travel/

Subscribe to our newsletter!

Stay up to date on how the latest changes in AI might impact your marketing plan.